
Subprocessors Used by Helpstone
As part of our commitment to transparency and compliance with data privacy regulations, we maintain a list of third-party subprocessors that process customer data on our behalf. Below is the list of our current subprocessors, including the purpose of processing and the types of data involved.
CRM & Sales
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Salesforce – Customer Relationship Management (CRM), lead and client data storage
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LinkedIn Sales Navigator – Sales prospecting and lead enrichment
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Wix Forms – Lead capture on our website
Marketing & Analytics
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Salesforce – Email marketing and customer engagement
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Wix Analytics – Website visitor behavior tracking
Cloud Storage & Document Management
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Google Drive – Storage of client files, contracts, and shared documents
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FoxIt – E-signature tool for document signing and processing
Data Processing & Integration
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Azure – Cloud computing and data processing
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Salesforce Data Loader – Data imports and exports for Salesforce
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Workbench – Salesforce data management and processing
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SFDC File Exporter - Mass file and attachment export tool
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Gearset - Salesforce DevOps tool
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Cloud Tool Kit - Tools and Applications to streamline analysis and customization of Salesforce orgs
Billing & Payments
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QuickBooks – Invoicing, financial management, and payroll
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Bill.com – Client payment processing and vendor payments
Customer Support & Communication
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Salesforce – Customer support, case management, and account management
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Slack – Client communication and collaboration
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Fathom – AI-powered meeting note-taking and recording
HR & Payroll
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QuickBooks – Payroll processing
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Bill.com – Contractor and vendor payments
We periodically review and update this list as necessary. If you have any questions about our subprocessors or require additional information, please contact us at info@helpstone.io.