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Subprocessors Used by Helpstone

As part of our commitment to transparency and compliance with data privacy regulations, we maintain a list of third-party subprocessors that process customer data on our behalf. Below is the list of our current subprocessors, including the purpose of processing and the types of data involved.

CRM & Sales

  • Salesforce – Customer Relationship Management (CRM), lead and client data storage

  • LinkedIn Sales Navigator – Sales prospecting and lead enrichment

  • Wix Forms – Lead capture on our website

 

Marketing & Analytics

  • Salesforce – Email marketing and customer engagement

  • Wix Analytics – Website visitor behavior tracking

 

Cloud Storage & Document Management

  • Google Drive – Storage of client files, contracts, and shared documents

  • FoxIt – E-signature tool for document signing and processing

 

Data Processing & Integration

  • Azure – Cloud computing and data processing

  • Salesforce Data Loader – Data imports and exports for Salesforce

  • Workbench – Salesforce data management and processing

  • SFDC File Exporter - Mass file and attachment export tool

  • Gearset - Salesforce DevOps tool

  • Cloud Tool Kit - Tools and Applications to streamline analysis and customization of Salesforce orgs

 

Billing & Payments

  • QuickBooks – Invoicing, financial management, and payroll

  • Bill.com – Client payment processing and vendor payments

 

Customer Support & Communication

  • Salesforce – Customer support, case management, and account management

  • Slack – Client communication and collaboration

  • Fathom – AI-powered meeting note-taking and recording

 

HR & Payroll

  • QuickBooks – Payroll processing

  • Bill.com – Contractor and vendor payments

 

 

We periodically review and update this list as necessary. If you have any questions about our subprocessors or require additional information, please contact us at info@helpstone.io.

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